So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. If you’ve ever considered a career in optics, this Call Centre Assistant role could be perfect for you.

As a Call Centre Assistant, you don’t need to have previous optics experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.

Our store

Based in Telford, our store has great career progression opportunities!

Our team

We have a wonderful team of dedicated people in our store ready and waiting for you to meet.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

Full time - 37.5 hours - weekend working is essential

£11.05 - £12.91 an hour - depending on experience

We will auto-enroll you into the pension scheme with an employer contribution when you contribute too

Specsavers Perks - a portal to a world of great everyday discounts and savings

WeCare - our employee support service to help you and your immediate family when you need it most

Complimentary subscription to the Headspace app

Eyecare and hearcare discounts for you and your family

Enjoy an additional paid day off on your birthday to celebrate you!

Enhanced family leave and company sick pay

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as Call Centre Assistant. These include:

Clear and professional verbal communication

Staying calm under pressure

Showing understanding care for customer concerns