You’ll be the voice of Hafren Dyfrdwy. But just as important, you’ll be listening to what customers tell you and helping them with the right information. Every call is different; one minute you’ll be helping someone with their bill, the next you might be dealing with a leak. So, if you’re a good listener with attention to detail this is the role for you.

You’ll work in our busy customer hub full of like-minded people. It’s a great open plan office environment, based in Rhostyllen, Wrexham. There’s fun incentives, free parking, and free tea and coffee, all made with our marvellous water of course.