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Job description
- Respond to all investor/client queries and requests received via telephone, post, fax or email effectively and accurately while delivering exceptional client service.
- Timely and accurate capturing, execution and settlement of all investor subscription, redemption, stock transfer, conversion and switch transactions and any other fund activities as they arise.
- Ensure the accurate control, input and monitoring of all client dealing instructions in line with operational procedures.
- On-board new funds and other fund activity events as the need arises – fund/ share class launches and closures, mergers, conversion activity etc.